CASE STUDIES

Some thirty regions already use Flowly to track and analyse movement flows with a view to adjusting the mobility offer. Attending to the need in a specific region, getting used to new sanitary constraints, restructuring part of, or the entire network, calibrating our offer, estimating fraud, increasing productivity… Flowly is able to meet all these objectives in record time.

Avignon

Rouen

Reunion Island

Valence

A swissknife software for network analysis and improvement

Testimony of David RITUPER, Director of the Citéa network in Valence, equipped with the Flowly solution since 2021.

 

Flowly supports Transdev Valence Mobility in the analysis of the Citéa network

Flowly is a particularly valuable tool for Transdev Valence Mobility, which operates the Citéa network on behalf of the Valence Romans Deplacements mixed syndicate, the Mobility Organizing Authority for the territory (255,000 inhabitants, 67 municipalities, 12 million passengers per year), with whom we have co-financed the solution. All city buses and coaches on the high service level line between Valence and Romans are equipped with a Flowly box, i.e. 158 vehicles, making the Citéa network the first in France in terms of number of devices. As in other sectors, it is imperative for us to have data to analyze the Citéa network and thus improve the quality of our service.

A complete and advanced client analysis tool

To find out how the bus network is used (boarding, alighting, instantaneous loads, saturation rate, etc.), the operators and their AOM periodically carry out an origin-destination survey. Given its cost (170 K€ for our network) and the logistics to be implemented, this type of survey cannot be carried out regularly. With Flowly, it is as if we were carrying out Origin-Destination surveys every day of the year, including holidays and weekends. Thanks to this detailed knowledge of network usage provided by Flowly, supplemented by validation data per stop in our ticketing system, which allows us to adjust the data, we can propose and justify to our local authority adaptations to the network and respond to requests for modifications that municipalities may make. We are currently using the data from Flowly to identify the routes on our network that could be upgraded in the medium term to high service level bus routes.

Improved road network and infrastructure

Thanks to the GPS unit on board each vehicle, Flowly also makes it possible to analyze travel times in a very visual way in order to identify discrepancies between the theoretical and actual transit times and thus make adaptations to improve punctuality, a key issue for passenger satisfaction. In the near future, Flowly will make it possible to measure the time lost due to road improvements (traffic lights, roundabouts, speed bumps, etc.) and to take action with road managers to ensure that public transportation is better taken into account in the public domain.

Fraud analysis

By revealing the discrepancies between the validations recorded by the ticketing system and the boardings measured by Flowly, it allows us to identify the lines where fraud is the most important depending on the day and the time of day. Thus, we are able to target our control operations in an efficient way.

As we use Flowly, we realise that we are able to attend to several needs, such as adjusting the routes and the speed, estimating fraud level or updating the schedule. Flowly is a comprehensive analysis platform available to operations directors !

Julien Réau

Innovation Director – France Transdev

France
Reunion Island

Contact

If you wish to have a demo of the solution, don’t hesitate to contact us:

Tel:

+262 (0)692 64 63 56

 

Email:

contact@flowly.re